KELSEY R. DEHN

3917 Westbury Way, Eagan, MN 55123

Home: 651.683.9196 ~ Cell Phone: 612.325.7505 ~ E-Mail: kelseydehn@msn.com

 

QUALITY CONSCIOUS, SELF-MOTIVATED, RESULTS ORIENTED INDIVIDUAL WITH EXCELLENT VERBAL AND WRITTEN SKILLS

 

• Versatile, creative and knowledgeable	• On-line bidding experience
• Microsoft Word / Excel proficient	• Inventory management
• Project Management	• Negotiate terms / purchase of printed materials
• Extensive experience in printing industry	• Management of third party products
• Conceptual sketching ability	• Quality management
• Loyalty Card / USPS experience	• Budget management
• Pre-press, color separation and management

OBJECTIVE

Seeking a position with a quality conscious, employee-oriented company to utilize creative and organizational skills to the fullest extent. Knowledge of retail, printing and loyalty card industries allows a full understanding of project and process needs from both a buyer and seller perspective.

EMPLOYMENT

CARDSOURCE (Plastic Promotions)                              1286 Trapp Road                                  Eagan, MN 55121

Direct Account Coordinator / Key Account Executive                             2005 ~ 2008

• Direct Account Coordinator focused on Estimating, Purchasing (Negotiate terms, costs and delivery with third party vendors for out-sourced products), Account Management and Sales interaction with a group of key customers, including several Top 10 accounts.

• Key Account Executive focused on managing current business with existing accounts as well as penetrating these accounts to develop new business.  Cold calling a select group of prospective clients identified as potential Key Accounts.

• Provide innovative solutions to complex gift card marketing initiatives while working within clients budget and launch date time-lines.

• Process and deliver accurate price and schedule proposals to meet customer's needs.

• Experience with current USPS, postage and mail regulations.

• Manage preflight meetings with Project Management, Data management, Estimating and Scheduling teams for successful turnover of projects for production and on time delivery.

• Revenue goal for 2008 was $3,000,000.00 with sales through April of '08 totaling $1,356,764.00.

• Evaluate, analyze and provide sales revenue forecast on an annual basis.

 

IMMEDIA, INC. (GML)                              3311 Broadway Street, NE                   Minneapolis, MN 55417

Sales/Account Management                                          2002 ~ 2005

• Maintain and enhance the working relationship between Immedia and customers to ensure a quality, cost-effective product is delivered per customer requirements.

• Identify options during production planning to reduce costs and increase customer satisfaction.

• Organize production timelines and present price quotes to customers, while following orders through production completion to ensure quality and accuracy.

• Negotiate terms, costs and delivery with third party vendors for out-sourced products.

• Design and development of retail display solutions through conceptual sketching and prototyping.

• Participation in four on-line bidding auction events yearly.

• Work closely with teams in Sales, Marketing, Operations, Planning, Production, Distribution, Finance, and Creative departments to ensure efficient throughput of orders.

• Produce annual sales revenue of up to $1,000,000.00 per year.

• Evaluate, analyze and provide sales revenue forecast on an annual basis.

 

 

RAINBOW SIGNS, INC.              3500 Thurston Ave                            Anoka, MN 55303

Sales/Account Management                                                          1998 ~ 2002

• Maintained and grew a productive, profitable relationship between Rainbow Signs, Inc. and several accounts, including one of Rainbow’s top three customers.

• Annual sales revenue of up to two million per year. 

• Maintained Company profit while providing a quality product to customer at a competitive price.

• Designed and developed retail display solutions via conceptual sketching and prototyping.

• Generated detailed quote request forms on which the estimates and work orders were based.

• Monitored and managed the storage, consolidation, and shipment of customer-owned inventory from Rainbow Signs, Inc. Distribution Center.

 

Manager of Estimating - Job Planning / Customer Service / Pre-Press / Prod. Art                1995 ~ 1998

• Assured on time delivery of work orders to production departments. Assisted Account Managers in resolving all customer/vendor related production issues.

• Managed up to ten associates in four departments including interviewing, hiring, and termination.

• Developed and managed budgets for employees and equipment.

 

Estimator/Job Planner                                                         1988 ~ 1995

• Generated detailed estimates for incoming customer quote requests and developed accurate and explicitly detailed work orders for production.

• Assisted sales force with conceptual sketches, fixture design solutions and prototype production.

• Qualified third party vendors for out-sourced activities to ensure lowest cost and highest quality.

• Generated purchase orders and expedited job related purchases when necessary.

 

Production Art/Electronic Pre-press Operator                                           1979 ~ 1988

• Assist with Estimating and Job Planning during peak production.

• Black and white camera operation and hand stripped film positives.

• Responsible for all orders requiring the use of hand cut logo art.

ACCOMPLISHMENTS

• Continuous improvement through process control and maintaining quality standards.

• Use of conceptual sketching ability to convey project design details for enhanced communication with customer.

• Established strong business relationships and numerous quality contacts in the print industry.

• Manually created detailed assembly/fabrication drawings for unique retail display applications, resulting in implementation and installation in over 1,000 store locations.

• Received a national Golden Squeegee award for screen-printing on glass.

 

EDUCATION

Minneapolis Technical College - Certification                                          1979 ~ 1980

• Advanced Art Courses beginner through advanced level.

St. Louis Park High School - Diploma                                                        1977 ~ 1979

 

CONTINUING EDUCATION

• Anilor Discovery/Fulfillment® Telesales Training

• Current technology trade shows and seminars

• Extensive training on print/production equipment  

• Total Quality Management (TQM) training program participation.